Application Engineer/ Implementation Specialist - BioInformatics Platform

Date Posted: Friday, February 02, 2007

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Take the lead to maximize profit and revenue in the exciting new high growth business of BioInformatics.

Leveraging Agilent's world class BioInformatics platform (, you will have the opportunity to use your Project Management skill, your Technical skills and your customer facing knowledge to a new level as a senior Application Engineer in the Global BioInformatics Services Delivery Organization.

Be a key player for a company that is a market leader in delivering innovative technologies, solutions and services to wide range of customers in Life Science.
Here is what you will be measured on:
• On time and on budget implementation of BioInformatics platform (Client Server) for Pharma and Biotech market.
• Effectively leading and monitoring large scale Projects where implementation, integration and customization of our software platform will make Agilent a main vendor within the customer's infrastructure.
• Support global delivery organization as key technical resources and main point of contact for all support escalation.
• Manage relationship of assigned customer account.
• This Account liaison role will make you accountable for customer satisfaction, renewal and awareness of Agilent's future plan and evolution.
• Work closely within Professional Services Organization to provide complete solution to customer.
• Ensuring customer satisfaction through maintaining senior customer relationships and supporting sales and marketing.

Qualifications : .
- BS/'MS Degree in Computer Engineering, BioInformatics or other related discipline or equivalent
- 5 years experience in the Pharma industry demonstrating rapid skill development and progressively increased
- 3 years experience in customer facing activities with a customer-first mindset! - Technical experience in implementation of Client-Server base technologies.

Preference if experience in:
- Pharma/Biotech market.
- Relational database /Oracle Database knowledge required; Oracle certification highly desired
- Exposure to formal Project Management process (like PMI); with ability to demonstrate knowledge of formal project management process and its implication
- Excellent communication skills
- Ability to work with cross-functional global teams .
- Ability for up to 50% business travel

Geo Location: Anywhere USA near a large metropolitan area. Travel = 50% of the time

Job Requisition : 2016258

Further Information:

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